Privacy
Privacy Policy
How 4K Security collects, uses and protects customer enquiry information.
Last updated: 21 June 2026
Who We Are
4K Security provides CCTV, intruder alarm, access control, intercom, data networking and WiFi installation services. Our contact details are: 4K Security, Tyburn Rd, Birmingham, B24 8NB. Phone: 07887 900300. Email: info@4ksecurity.co.uk.
Information We Collect
When you contact us through the website form, by phone, WhatsApp, email or social media, we may collect your name, phone number, address or general location, service interest, message details and any information you choose to provide about your property or enquiry.
How We Use Your Information
We use enquiry information to respond to your request, arrange surveys or quotations, provide installation and aftercare support, keep service records, manage appointments and deal with customer queries.
Phone and WhatsApp Enquiries
If you call or message us on WhatsApp, we may keep your phone number, message history and enquiry details so we can respond, provide quotes, arrange appointments and support your system after installation. WhatsApp is operated by Meta and may process data under its own privacy terms.
How Long We Keep Data
General enquiries that do not proceed may normally be kept for up to 12 months. Customer records, installation details, invoices and warranty or aftercare information may be kept for up to 7 years where needed for business, accounting, legal, warranty or support purposes.
Sharing Information
We do not sell your personal information. We may share information only where needed with trusted service providers, suppliers, professional advisers, payment or accounting providers, or where required by law.
Your Rights
You can ask to access, correct or delete your personal information. You can also object to certain processing or ask us to restrict how we use your data. Some records may need to be kept where there is a legal, accounting or legitimate business reason.
Contact Us
For privacy questions or requests, contact 4K Security by phone on 07887 900300, by WhatsApp at 07887 900300, by email at info@4ksecurity.co.uk, or by writing to 4K Security, Tyburn Rd, Birmingham, B24 8NB.